Air Conditioner Repair in Austin, TX 78748

“Stay far away from this company. The tech named Daniel Walker is nothing more than high priced used car salesman. He had no idea about the laws regarding R-22 and attempted to scare me into getting a new system because he said he can’t find R-22 and if they could it would cost a couple thousand dollars. How can anybody trust these people when the homeowner knows more about their business than the tech? The current company fixing my system had 2 bottles of R-22 on his truck and a pallet back at the warehouse. This company I’m going with is charging me $500. Compared to Daniel’ quote range of $8,000 to $14,000 this is a no brainer.”

– Michael S.
Response from Blue Air Heating and Air Conditioning

Michael,
We have received your feedback and per our phone conversation, I have sent all your concerns to our General Manager as well as the owner of the company. We appreciate any and all feedback and thank you for taking the time to tell us about your experience. As I mentioned on the phone, we never want you to feel like we are using pressure to purchase a repair and I am deeply sorry that you felt this way after our visit. Our management team is on this and will ensure that this never happens again.